Etude Boutique Return & Refund Policy
Return and Refund Policy
Last updated: January 1, 2021
Thank you for shopping at Etude Boutique.
Due to Covid-19 we are currently not taking any returns for the safety of our staffs.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that you purchased with us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Belle Beauty LLC, 450 S. Western Ave. #220 Los Angeles, CA 90020.
Service refers to the Website.
Website refers to Etude Boutique, accessible from Shopetudeboutique.com
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
- The Goods were not used or damaged
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion, and please note that there is 10% re-stocking fee will be deducted from the amount.
You are responsible for the cost and risk of returning the goods to us, and we charge 10% re-stocking fee. You should send the goods at the following address:
450 S. Western Ave. #220
Los Angeles, CA 90020
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
If you need to exchange a product for the same one, contact us. Please note that We only replace Goods you received defective or damaged.
If the goods were eligible for a return and when the goods are returned to our store, 10% restocking fee will be deducted and rest will be refunded within 7 to 14 business days to the method of payment.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: Belle@etude.boutique
By phone number: 213-915-0089